
Pests
Ants

Carpenter Ants
The size and severity of the infestation, and the location of the colony, will dictate what procedure needs to be done.
First, we will try to locate the nest. If the nest is found, we will treat it directly with a liquid or aerosol. In some cases, this may require alterations to be made to the structure. Holes may need to be drilled to gain access to the nest or trimmings, and drywall and insulation may need to be removed. Water damage alongside the ants may be found, and in this circumstance the homeowner may be required to address any structural damage and seal up any leaks through their preferred contractor.
If the nest cannot be located, we will then determine whether the ants are coming from the inside or outside of the house.
If from the inside, we will bait the home, especially in the areas where the carpenter ants are seen the most.
If the ants are invading the home from the outside, we will try to locate the nest, and if able, will spray it directly using a liquid or aerosol. If the nest cannot be found, an exterior residual spray of the home will be done, paying close attention to doors, windows, and conduits. We will then set up bait around the perimeter of the home.
Citronella Ants
Citronella Ants are not typically harmful and are only a nuisance. Normally they will go unnoticed unless the swarmers enter through expansion cracks in slabs or around door openings. Although these intrusions may be alarming, citronella ants will not produce within the home, nor will they attack stored goods or structures. These invasions can typically be controlled with the use of a vacuum.
If the swarms occur repeatedly, we will attempt to find the colony, and if located, will treat the mounds by injecting an insecticide into the holes.
Pavement Ants
Once we have identified the pathways that the ants are using, we will apply a bait into these areas. The ants will collect the bait and it will be dispersed amongst the colony. An influx in activity could be apparent for up to four weeks after the treatment because the ants will be harbouring as much of the bait as possible.
Pharaoh Ants
One of the more difficult pests to be rid of, as they are capable of re-colonizing quite quickly. First, the travel route must be found. Once the travel route has been established, we will use a liquid or granular based bait and apply it to the known areas. The ants will forage the bait and disperse it amongst the colony. We recommend that you do not spray when you see these ants as it can promote colony budding, and worsen the situation.
*Inside treatments consist of baiting the interior of the home only.
*Outside treatments consist of outside baiting, accompanied with an exterior spray.
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Bed Bugs

Bed Bugs are transient insects and are usually transferred by human beings and their belongings. They do not host and cannot transmit any diseases.
Residents can help to prevent or limit the infestation of bed bugs by laundering their bed sheets and clothes regularly, and doing a thorough vacuuming of all beds and couches at least every two weeks. Keeping minimal clutter will also help to limit areas of harbourage.
Following an inspection of the home/building, we will come in and steam all seems and crevices of mattresses, box springs, couches, night stands, dressers, table stands, couches, chairs and baseboards.
Once the areas have been steamed, we will use a combination of both liquid and dust chemicals to offer a residual effect.
Occupants will be provided with a preparation sheet prior to the treatment. Cooperation in the preparation of this treatment is an absolute MUST!
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Stinging Insects

Wasps, Yellow Jackets & Hornets
Wasps will rarely use the same nest two years in a row. They can normally be found in hollow tree stumps, below ground in a cavity, in a wood pile, eaves troughs, roof rafters, and attics. They are most active during the day and are at rest during the night.
We will locate the nest, or the main point of entry to the nesting site, and a dust will be applied near the opening, or the nest face whenever possible. In the event that this cannot be done, the dust will be applied to the point of entry and approximately two meters to either side, in the case of siding and brick work.
If the nest is to be removed after the treatment, a second visit will be required and an additional fee may be applied.
Mud Dauber Wasps
Mud Daubers can be beneficial to have around because they help reduce the severity of other insect infestations. Because of this, it is not recommended to remove the nest.
If treatment is necessary, it can be quite costly. Every nest tube requires treatment in order to kill the adult, which is followed up by a return visit to destroy or remove all the nesting tubes in order to eliminate the young.
Honey Bees
Due to the great benefit that Honey Bees have on our environment, we do not treat for them. However, if you contact our office we may be able to direct you to someone that can help.
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Cockroaches

The German Cockroach is the most wide-spread species of cockroach in the world, having spread largely through the shipping of foods and other goods.
Diligence of the resident occupying the infested area is an ABSOLUTE MUST! Occupants must make sure there are no water leaks, standing water, or food debris of any kind. The cleaner the kitchen or home, the less food the cockroaches eat, and the less of them there will be. One splash of grease could feed numerous cockroaches for days.
Depending on the infestation, we use a variety of chemicals in the form of gels, liquids, and dusts. If an infestation is severe, we will use a chemical spray in all cracks and crevices where the cockroach is likely to hide, along with the baseboards and doorframes to maximize the residual effect.
Minimal to moderate infestations do not always require a spray treatment. Instead, the exterminator will apply bait to strategic areas of the kitchen, bathroom, and throughout the home.
Have an issue with Cockroaches?
Flies

Fruit Flies
Fruit Flies often infest homes with ripe, rotting or decayed fruit and produce. Aside from being a nuisance, Fruit Flies have the potential to contaminate food with bacteria and other pathogens.
To avoid a fruit fly infestation, store products in air-tight containers or refrigerators and inspect any fruits and vegetables brought into the home. It is important to establish a schedule to regularly clean drain lines, garbage disposals and any location where food waste accumulates.
Once major food sources have been dealt with, our exterminator will clean what debris they can and apply an organic cleaner to each of the drains. We will then place out a trapping device or treat chemically if needed to deal with the adult flies.
Drain Flies
Drain Flies lay their eggs in decaying organic matter, and are often found in areas such as drains, sinks, facuets, sewage tanks, and garbage containers.
To keep an infestation to a minimal, we recommend keeping all drains cleaned, and do a thorough cleaning of garbage containers, kitchens, and bathrooms. Another tip is to plug all drains after use; this will help to eliminate the insect's access to their breeding grounds.
Our exterminator will clean what debris they can and apply an organic cleaner to each of the drains. We will then place out a trapping device or treat chemically if needed to deal with the adult flies.
Have an issue with Flies?
Spiders

Spiders are quite beneficial to have around. They feed on other insects, helping to reduce populations in and around your home. The best thing to do to help prevent any infestation is regular house cleaning and keeping the moisture levels down.
Our exterminator will use both liquids and dusts along all baseboards, ceilings, door and window frames, outside foundations and rooflines, and other places of harbourage. This will kill the spider on contact, as well as offer a residual effect.
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Fleas

Despite its name, the Cat Flea is the most common flea in North America and will infest several warm-blooded mammals.
To prevent an infestation, it is recommended to have your pets treated with a Veterinarian approved flea treatment. We also recommend a good vacuuming regiment, to include the animal beds or sleeping areas, as well as the rest of the home.
If a treatment becomes necessary our exterminator will apply an insect growth regulator which will prevent the immature fleas from reaching adulthood. This may need to be accompanied with an additional treatment using liquids and/or dusts throughout the home.
Have an issue with Fleas?
Mice & Rats

Mice can fit through a hole the size of a Canadian dime, so in order to prevent mice from entering your home/building, all of these areas will need to be sealed. Keeping yard debris and mulch away from your foundation will deter them from nesting in these areas.
Our exterminator will sweep the home/building, noting any obvious points of entry, travel routes, and areas of activity. A variety of traps or bait stations will be used in or around these areas.
A treatment plan will be developed once the situation has been assessed, and may consist of multiple visits.
Have an issue with Mice or Rats?
Box Elder Bugs

Box Elder Bugs feed on Box Elder, Ash, Maple, and Cherry trees, as well as a variety of other seed-bearing plants. These insects invade buildings in large numbers in the late summer and early autumn, searching for a place to overwinter. They are not dangerous to human beings or their structures, but they can leave noticeable amounts of feces behind, and will mass in numbers.
To limit the invasion of the Box Elder Bug, our exterminator will use either a liquid or aerosol chemical. We will treat all of the voids/cracks along the foundation, window and door frames, eaves and soffits, and any other point of entry to the home. These products will control the insects on contact, as well as provide a residual effect.
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